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How to Reset Earbuds and Get Them Working Again

07/09/2026
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0 min read

A pair of earbuds can feel perfectly reliable until one refuses to connect, the controls stop responding, or the battery behaves oddly. Resetting them may help resolve some temporary software or pairing issues. That’s why it is useful to know how to reset earbuds, especially when troubleshooting connection problems across multiple devices.

In this article, we’ll guide you through common reasons to reset your earbuds, practical reset methods and soundcore options worth considering for listening on the go.

Earbuds

Why Do You Need to Reset Your Earbuds?

You don’t need to reset your earbuds as part of routine maintenance. A reset is mainly a troubleshooting step when pairing, charging or controls stop working properly. The most common situations that may call for a reset are:

Battery Drain or Charging Errors

If your earbuds are draining faster than usual or not charging properly, resetting them may help resolve a temporary software issue. Before resetting them, make sure that both earbuds are correctly seated in the charging case and that the case is clean and free from debris. If the issue continues after checking these points and resetting the earbuds, it may indicate a hardware problem.

Connectivity Issues

Frequent disconnections or failed pairing may indicate a Bluetooth connection issue. This can also happen when an earbud appears connected but produces no sound. A reset clears the earbuds’ stored pairing information, allowing you to reconnect from a fresh state instead of repeatedly attempting the same connection. If you’re wondering, “How do I reset my earbuds to factory settings?”, check your model’s manual first, then remove the old Bluetooth connection before pairing the earbuds again.

Unresponsive Controls

If the touch controls or physical buttons on your earbuds suddenly stop responding, the issue may be caused by a temporary software issue. Restarting the earbuds may resolve the issue, but if the problem persists, performing a factory reset may help. If the controls remain unresponsive after the reset, refer to the manufacturer’s support guidance or consider having the earbuds repaired.

How to Reset Your Earbuds

Reset methods vary between earbuds, with some using buttons, charging cases or apps. Designs such as open-ear earbuds may follow different procedures, so always check your model’s manual first. Below are some common reset methods:

Reset Earbuds with a Button on the Buds

Here are the steps to factory reset earbuds with buttons:

  1. Remove both earbuds from the charging case and make sure they have sufficient charge.
  2. Follow your model’s instructions for powering the earbuds on or off before resetting.
  3. Press and hold the reset button or control specified in your earbuds’ manual.
  4. Watch the LED indicators for a reset confirmation signal, such as flashing or a colour change, depending on the model.

Reset Earbuds with a Button on the Charging Case

Here’s how to factory reset Bluetooth earbuds with a reset button on the charging case:

  1. Place both earbuds inside the charging case and leave the lid open.
  2. Press and hold the button on the charging case for at least 10 seconds.
  3. Check the indicator light for the reset confirmation signal specified in your earbuds’ manual.
  4. Remove the previous Bluetooth pairing from your phone, tablet or laptop.
  5. Put the earbuds into pairing mode and connect them to your device again.

Reset Earbuds with a Companion App

If you’re wondering how to factory reset your earbuds using a companion app, follow these steps:

  1. Open the manufacturer’s companion app on your compatible phone or tablet.
  2. Connect the earbuds and open their device settings.
  3. Look for an option labelled Reset, Factory Reset or Reset earbuds.
  4. Follow the on-screen instructions.
  5. Wait for the process to complete before closing the app or removing the earbuds from their case.
  6. Reconnect the earbuds through your device’s Bluetooth settings.

Recommended Earbuds for Listening on the Go

If you’re considering a new pair after dealing with recurring earbud issues, choosing a model that matches your listening habits can make everyday use more convenient. Below are three soundcore earbuds with different designs and features to suit various listening needs:

soundcore Liberty 5 Pro: Noise Cancellation and Clear Calls for Daily Commuting

The soundcore Liberty 5 Pro is designed for commuters, travellers and users who often take calls in noisy environments. Its adaptive noise cancellation and voice clarity features help reduce distractions and improve call quality.

  • Adaptive ANC 4.0: Adjusts noise cancellation based on the surrounding environment, helping reduce background noise in everyday environments.
  • 8 microphones + 2 VPUs with AI processing: Help isolate voices from background noise, making calls clearer when speaking outdoors or in crowded areas.
  • 9.2mm wool-paper diaphragm drivers: Provide detailed sound for music, podcasts and videos.
  • 0.96-inch touchscreen charging case: Allows quick access to controls and settings without opening the phone app.
  • ANC playback up to 6.5 hours (28 hours with charging case): Supports daily commuting and longer travel use.

soundcore Liberty 5 Pro

soundcore AeroClip: Open-Ear Comfort for Outdoor Awareness

The soundcore AeroClip is designed for users who do not want a sealed ear canal feeling and prefer to stay aware of their surroundings. Its open-ear clip-on design is suitable for walking, outdoor activities and situations where awareness of surroundings is important.

  • Open-ear clip-on design: Allows users to hear surrounding sounds while listening, which is useful for outdoor walks, commuting and conversations.
  • Lightweight 5.9g earbuds: Help provide a more comfortable fit during extended wear, making them suitable for longer activities.
  • Directional audio technology: Helps deliver sound directly toward the ears while limiting sound leakage in shared spaces.
  • Touch controls: Enables quick control of music and calls without taking out a phone.
  • Up to 8 hours of playback (32 hours with the charging case): Provides sufficient battery life for daily activities and short trips.

soundcore AeroClip

soundcore AeroFit 2 Pro: Flexible Open-Ear Listening with ANC Support

The soundcore AeroFit 2 Pro is designed for users who prefer open-ear comfort with the flexibility to reduce surrounding noise when needed. It is suitable for fitness, commuting and multitasking scenarios for fitness, commuting and everyday use..

  • Switchable Open-Ear and ANC modes: Allows users to stay aware during outdoor activities or reduce distractions when travelling or working.
  • 11.8mm composite drivers: Provide fuller sound for music and video content.
  • Dynamic head tracking with 360° Spatial Audio: Creates a more immersive experience for supported content.
  • 4 microphones with AI noise reduction: Helps improve voice clarity during calls.
  • Up to 7 hours of playback in Open-Ear mode (34 hours with charging case) and up to 5 hours in ANC mode (24 hours with charging case): Supports flexible listening throughout the day.
  • IP55 water and dust resistance: Suitable for exercise and outdoor scenarios.

soundcore AeroFit 2 Pro

Conclusion

Learning how to reset earbuds can help you troubleshoot pairing, software and control issues before assuming there is a hardware fault. Since reset methods vary between models, always follow the manufacturer’s instructions and choose the method that matches your earbuds. Since reset procedures vary, always follow the manufacturer’s manual, reconnect the earbuds carefully and consider an upgrade if problems continue.

FAQs

How Often Should You Reset Your Earbuds?

You should reset your earbuds when persistent pairing, software, synchronisation or control problems occur, rather than as routine maintenance. If you need to reset them frequently, check for firmware updates and review the manufacturer’s support guidance. Recurring issues after a reset may point to a hardware problem that needs further attention.

Why Is the Touchscreen Display on My Charging Case Showing an Error?

A touchscreen charging case may show an error due to software issues, low battery or connection problems between the case and earbuds. Charge the case, reseat both earbuds and restart the connection first. If the error remains, follow the manual reset instructions or contact the manufacturer for further support.

Can I Reset Earbuds without Buttons?

Yes, depending on the model. Some earbuds support reset gestures through touch controls, while others use a companion app or charging case. Samsung Galaxy Buds models, for example, may provide reset options through the Galaxy Wearable app. Check your model’s instructions to confirm which reset method it supports before resetting your earbuds.

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