Liberty Neo
Boundary-Free Sound
- Expertly Tuned Graphene Drivers: As graphene’s earliest pioneers, we have used our experience to create a new driver for Liberty Neo wireless earbuds that takes full advantage of the material’s remarkable properties. 100 times harder than steel and 35% lighter than traditional driver diaphragms, it oscillates with extreme precision to give your music a wider soundstage with exceptional accuracy and crystal-clear clarity across the entire frequency range.
- Bass you can feel: our exclusive BASSUP technology analyses your Audio’s low frequencies in real-time and instantly increases the Bass by up to 43%. stop simply listening to your music, and start really feeling it.
- Unbreakable Connectivity: An external antenna combines with Bluetooth 5. 0 to create an almost unbreakable link between your wireless earbuds and your device—even in busy places. And they feature
- IPX7 protection: sweat guard protection creates a watertight barrier for the wireless earbuds against rain and sweat. It even resists water from the tap when you’re washing away the sweat after a hardcore workout.
- Rock-Solid Fit: Sound core's proprietary Grip Fit technology enables wireless earbuds to sit securely and comfortably in your ears—simply slide in and twist to lock. Take on an intense workout or navigate city streets knowing your earbuds will stay firmly in place.
- Ultra-lightweight: each earbud weighs just 0. 2 oz. To ensure you enjoy a fatigue-free experience, no matter how long you listen.
- Power a week of listening: using our Anker Heritage and high-efficiency power cells, Liberty Neo delivers over 5 hours of wireless playtime from a single charge and an extra 15 hours from the compact charging case.
Coming Soon
- Expertly Tuned Graphene Drivers: As graphene’s earliest pioneers, we have used our experience to create a new driver for Liberty Neo wireless earbuds that takes full advantage of the material’s remarkable properties. 100 times harder than steel and 35% lighter than traditional driver diaphragms, it oscillates with extreme precision to give your music a wider soundstage with exceptional accuracy and crystal-clear clarity across the entire frequency range.
- Bass you can feel: our exclusive BASSUP technology analyses your Audio’s low frequencies in real-time and instantly increases the Bass by up to 43%. stop simply listening to your music, and start really feeling it.
- Unbreakable Connectivity: An external antenna combines with Bluetooth 5. 0 to create an almost unbreakable link between your wireless earbuds and your device—even in busy places. And they feature
- IPX7 protection: sweat guard protection creates a watertight barrier for the wireless earbuds against rain and sweat. It even resists water from the tap when you’re washing away the sweat after a hardcore workout.
- Rock-Solid Fit: Sound core's proprietary Grip Fit technology enables wireless earbuds to sit securely and comfortably in your ears—simply slide in and twist to lock. Take on an intense workout or navigate city streets knowing your earbuds will stay firmly in place.
- Ultra-lightweight: each earbud weighs just 0. 2 oz. To ensure you enjoy a fatigue-free experience, no matter how long you listen.
- Power a week of listening: using our Anker Heritage and high-efficiency power cells, Liberty Neo delivers over 5 hours of wireless playtime from a single charge and an extra 15 hours from the compact charging case.
Order Support
Delivery & Payment
Liberty Neo
Coming Soon
FAQ
Documents & Drivers
What should I do if the earbuds don’t take a charge from the charging case or turn on when I take them out of the charging case?
- Confirm the charging case has power (at least one LED is lit up).
- Remove all protective film from charging contact pins.
- Ensure all charging contact pins on the earbuds and charging case are clean and clear of foreign material.
How do I clean my Liberty Neo?
- Clean the contact pins with a clean cloth, alcohol-based disinfectant, and a toothpick, as shown in the following video.
- Clean the metal filter with a dry cotton swab. Remove any debris from the metal filter with a clean, dry, soft-bristled brush.
- Don't use sharp objects or abrasive materials to clean your Liberty Neo.
- Don't let water get into Liberty Neo.
How do I get the best possible Bluetooth connection?
The right earbud is the master (main) earbud on the Soundcore Liberty Neo. The right earbud connects to your audio device and to the left earbud.
If you experience audio dropouts, try the following:
If you experience audio dropouts, try the following:
- Reduce the distance between your right earbud and your audio device. For example, try to have your audio device in your right pocket or on your right arm if running with an arm band.
- While the range of most Bluetooth devices is 33 feet (10 meters), the optimal range for any Bluetooth audio device is about 2 feet (60 centimeters) from the audio source.
- Some environments (cell phone towers, dense wifi networks, other transmitting devices, etc.) can interfere with your Bluetooth connection. If possible, try to keep away from these kinds of areas or devices.
- Reset your Bluetooth connection by turning off your device's Bluetooth for at least 10 seconds and then turn it back on. Please note, turning Bluetooth off and back on quickly will not reset the connection.
- Reset your right earbud, which will clear the list of devices your earbuds were paired to. (see “How do I reset my Liberty Neo”).
What should I do if Liberty Neo does not turn on automatically when I take the earbuds out of the charging case?
Tap both the left and right earbuds once to turn on. If this does not work, reset the earbuds by putting them back into the charging case and taking out again.
Confirm the charging case has power (at least one LED lit up).
What should I do if there is no indicator light on the charging case when I open or close it?
Please connect the charging case to a wall charger and charge until all three lights are illuminated.
How do I pair Liberty Neo with my device?
Right out of the box, your Liberty Neo earbuds come ready to pair.
If you still have no luck, try resetting your earbuds (see “How do I reset my Liberty Neo?”).
- Remove your earbuds from the charging case and put them in your ears.
- On your Bluetooth device, go to Bluetooth settings, make sure Bluetooth is on, and select Soundcore Liberty Neo on the available devices list.
- Once connected, you will hear a “beep” in your right earbud. The right earbud is the master and will connect to the left earbud automatically.
- Make sure your earbuds are off.
- Tap both the left and right earbuds once to turn on until you see the white LED. When the LED flashes white, the earbud is in pairing mode.
- Go to your Bluetooth settings on your device and select “Soundcore Liberty Neo” in the list of discovered devices to connect.
- Once connected, you’ll hear a “beep” from your right earbud.
If you still have no luck, try resetting your earbuds (see “How do I reset my Liberty Neo?”).
Both earbuds are turned on but only one earbud plays sound. How do I fix this?
Place both earbuds back in the charging case and close it, then take them both out and try again.
If this doesn't fix the problem, try resetting the headphones (see “How do I reset my Liberty Neo?”).
If this doesn't fix the problem, try resetting the headphones (see “How do I reset my Liberty Neo?”).
How do I reset Liberty Neo?
If you’re experiencing issues with your Soundcore Liberty Neo earbuds, such as connectivity, distortion, or only hearing sound from one side, you can reset them in the following ways:
Model Number A3906:
1. Turn off Bluetooth on your device.
2. Double click the multifunction button on the left earbud (while it's turned on) to make the white LED indicator continuously fade in and out.
3. Double click the multifunction button on the right earbud (while it's turned on), to make the white LED indicator continuously fade in and out.
4. Place the earbuds close to each other, until the white LED indicator on the right earbud flashes rapidly and the left earbud flashes slowly.
5. Switch on your mobile device's Bluetooth, select "Soundcore Liberty Neo" from the Bluetooth list, and pair.
Model Number A3911 (where the serial number's 8th digit is 9 and the 9th and 10th digits are under 31. Example: AC3PNS0930500506)
1. Delete "Soundcore Liberty Neo" from your device's Bluetooth list.
2. Take the earbuds out of the charging case and hold the button on each earbud for 5 seconds until you see a red light. This indicates they've turned off.
3. Hold the button on each earbud again until the LED indicator turns pink and then turns off. Put the earbuds back into the charging case. Make sure the charging case has power and there is a white light on both earbuds.
4. Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly, while the LED on the right side flashes quickly.
5. Go to the Bluetooth pairing list on your device and select "Soundcore Liberty Neo" to pair.
Model Number A3911 (a. Where the serial number's 8th digit is 9 and the 9th and 10th digits are equal to or over 31. Example: AC3PNS0932500506 | b. Where the serial number's 8th digit is A)
1. Delete "Soundcore Liberty Neo" from your device's Bluetooth list.
2. Take the earbuds out of the charging case and hold the button on each earbud for 5 seconds until you see a red light. This indicates they've turned off.
3. Put the earbuds back into the charging case (when it has at least two white LED indicators on the case), and then hold the button on each earbud until you see a flashing red light.
4. When the LED indicator on the earbuds turns white, take both earbuds out of the charging case and place them near each other. The LED indicator on the left earbud will flash slowly, while the LED indicator on the right side flashes quickly.
5. Go to the Bluetooth pairing list on your device and select "Soundcore Liberty Neo" to pair.
Model Number A3906:
1. Turn off Bluetooth on your device.
2. Double click the multifunction button on the left earbud (while it's turned on) to make the white LED indicator continuously fade in and out.
3. Double click the multifunction button on the right earbud (while it's turned on), to make the white LED indicator continuously fade in and out.
4. Place the earbuds close to each other, until the white LED indicator on the right earbud flashes rapidly and the left earbud flashes slowly.
5. Switch on your mobile device's Bluetooth, select "Soundcore Liberty Neo" from the Bluetooth list, and pair.
Model Number A3911 (where the serial number's 8th digit is 9 and the 9th and 10th digits are under 31. Example: AC3PNS0930500506)
1. Delete "Soundcore Liberty Neo" from your device's Bluetooth list.
2. Take the earbuds out of the charging case and hold the button on each earbud for 5 seconds until you see a red light. This indicates they've turned off.
3. Hold the button on each earbud again until the LED indicator turns pink and then turns off. Put the earbuds back into the charging case. Make sure the charging case has power and there is a white light on both earbuds.
4. Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly, while the LED on the right side flashes quickly.
5. Go to the Bluetooth pairing list on your device and select "Soundcore Liberty Neo" to pair.
Model Number A3911 (a. Where the serial number's 8th digit is 9 and the 9th and 10th digits are equal to or over 31. Example: AC3PNS0932500506 | b. Where the serial number's 8th digit is A)
1. Delete "Soundcore Liberty Neo" from your device's Bluetooth list.
2. Take the earbuds out of the charging case and hold the button on each earbud for 5 seconds until you see a red light. This indicates they've turned off.
3. Put the earbuds back into the charging case (when it has at least two white LED indicators on the case), and then hold the button on each earbud until you see a flashing red light.
4. When the LED indicator on the earbuds turns white, take both earbuds out of the charging case and place them near each other. The LED indicator on the left earbud will flash slowly, while the LED indicator on the right side flashes quickly.
5. Go to the Bluetooth pairing list on your device and select "Soundcore Liberty Neo" to pair.
How do I activate voice assistant?
By default, double tapping either earbud will activate Siri or Google Assistant. You’ll hear a tone and the microphone on your earbuds will activate so you can say a command.
Note: Please make sure to set up the assistant on your device first, or voice activation on the earbuds will not work.
Note: Please make sure to set up the assistant on your device first, or voice activation on the earbuds will not work.
Can I use Liberty Neo with apps like Skype?
You can use Liberty Neo earbuds for Skype, WhatsApp, and other audio or music features on your device.
First, pair your Liberty Neo earbuds to your device. Once connected, you may need to select your earbuds as the default playback and output device in the audio settings of your device’s operating system.
Your earbuds have to be on and connected in order to show up in your device’s sound settings.
Mac
First, pair your Liberty Neo earbuds to your device. Once connected, you may need to select your earbuds as the default playback and output device in the audio settings of your device’s operating system.
Your earbuds have to be on and connected in order to show up in your device’s sound settings.
Mac
- From the Apple menu, select System Preferences.
- Open the Sound preference pane.
- Select the Output tab.
- Select Soundcore Liberty Neo.
- Select the Input tab.
- Select Soundcore Liberty Neo.
- Open your Control Panel.
- Select Hardware and Sound.
- Select Manage audio devices (under Sound).
- Select “Soundcore Liberty Neo” and click Set Default.
- Click OK.
Can I use the left earbud separately?
Yes, you can use Liberty Neo's left earbud separately.
For Model Number A3906, follow these steps:
1. Ensure your device's Bluetooth is turned on.
2. Turn off the right earbud by holding down the button or placing in the charging case.
3. Press the left earbud once to turn on—the white indicator light will flash. Then, quickly tap it three times to enter pairing mode.
4. Select “Soundcore Liberty Neo L” from the Bluetooth list, and pair.
For Model Number A3911, follow these steps:
1. Ensure your device's Bluetooth is turned on.
2. Take the left earbud of the charging case and hold down the button to turn it off.
3. Hold down the button on the left earbud again for 4 seconds to enter pairing mode. The white indicator will flash quickly. Ensure your device's Bluetooth is turned on.
4. Select “Soundcore Liberty Neo L” from the Bluetooth list, and pair.
For Model Number A3906, follow these steps:
1. Ensure your device's Bluetooth is turned on.
2. Turn off the right earbud by holding down the button or placing in the charging case.
3. Press the left earbud once to turn on—the white indicator light will flash. Then, quickly tap it three times to enter pairing mode.
4. Select “Soundcore Liberty Neo L” from the Bluetooth list, and pair.
For Model Number A3911, follow these steps:
1. Ensure your device's Bluetooth is turned on.
2. Take the left earbud of the charging case and hold down the button to turn it off.
3. Hold down the button on the left earbud again for 4 seconds to enter pairing mode. The white indicator will flash quickly. Ensure your device's Bluetooth is turned on.
4. Select “Soundcore Liberty Neo L” from the Bluetooth list, and pair.
Will the earbuds shut off automatically?
Liberty Neo earbuds will remain on as long as they are connected to a device. If no audio is in use, they will enter power-saving mode and wake up once audio is played. If the earbuds are not connected with any devices, they will automatically shut off in 2 minutes.
