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Earbuds Not Charging in Case? Here's What to Do

30/04/2026
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0 min read

There is nothing quite so frustrating as reaching for your earbuds, fully expecting them to be charged and ready to go, only to discover they have not been charging at all.

Let us talk through exactly why your wireless in-ear earbuds might not be charging inside their case. Along the way, we will share several effective tips to help you get both your earbuds and their case back up and running. Let us dive in!

Why Are My Earbuds Not Charging In Case?

Your earbuds charging case may fail to work for any of the following reasons.

  • Dirty Charging Contacts.:Dirt, dust, or built-up earwax on the charging contacts inside the case and on the earbuds themselves can disrupt the electrical current. Clean the charging contacts using a cotton swab lightly dampened with isopropyl alcohol.
  • Depleted or Faulty Battery:Over time, the battery inside the charging case can degrade or fail. Check whether the case is fully charged. In some instances, the battery may need replacing.
  • Software Issues:Outdated firmware can cause charging problems. Check for available updates and install them to ensure your earbuds and case are functioning correctly.
  • Environmental Factors:Extreme heat or cold can negatively affect battery performance. It is best to charge your earbuds in moderate temperature conditions.
  • Damaged or Incompatible Cable:A damaged or incompatible charging cable will prevent current from reaching the device. Use a correctly functioning, compatible cable.
  • Manufacturing Defects or Physical Damage:Drops, water exposure, or other physical damage can affect the charging performance of both the earbuds and the case. If you notice any visible damage, or if the problem arose after a specific incident, contact the manufacturer or an authorised service centre.

How to Fix Your Earbuds and a Non-Working Case

To begin, clean the charging contacts. Use a soft, dry cloth or a cotton swab lightly dampened with isopropyl alcohol and gently clean the charging contacts on both the earbuds and inside the case. Before attempting to charge again, ensure everything is completely dry.

Next, check the battery level. If one earbud is not charging, verify that the case has sufficient charge. If the charging case battery level is low, connect it to a power source using the appropriate charging cable. If you suspect the charging cable may be faulty, try a different cable compatible with the charging case.

Resetting the earbuds and case can also help. Consult the user manual for your specific model to learn how to perform a reset correctly. This often resolves software-related issues that may be preventing charging. It is also worth checking for firmware updates and installing them, as this can improve device performance.

If none of the above solutions work, carefully inspect both the case and the earbuds for any signs of physical damage. Should you find any, it is best to contact the manufacturer or a professional service centre to determine whether the device can be repaired or needs replacing.

How to Tell If Your Earbuds Are Charging

To confirm that your wireless in-ear earbuds are charging properly, look out for a few key indicators. This makes it easy to verify that charging is proceeding as it should.

  • LED Indicators:Most wireless earbuds and their cases feature LED lights that display charging status. When you place the earbuds inside the case, check whether the LEDs light up. A red or amber light typically indicates that charging is in progress, whilst a green or blue light signals a full charge.If you are looking for more advanced features, consider the soundcore Liberty 4 Pro, which features a convenient battery-level display directly on the case, fast charging, and long battery life. Just 5 minutes of charging delivers up to 4 hours of playback. A single charge provides up to 10 hours of listening, and with the charging case, up to 40 hours in total. With active noise cancellation enabled, battery life is approximately 7.5 hours per charge, or up to 30 hours with the charging case.
  • Audio Cues:Some models confirm the start of charging with a brief audio prompt. This is particularly useful when trying to determine which earbud — left or right — is not charging correctly.
  • Monitoring on a Connected Device:Many wireless earbuds can be managed through a dedicated app or the Bluetooth settings on your connected device. This allows you to check the battery level and charging status at any time.

Conclusion

The key to resolving the issue effectively is understanding why your earbuds are not charging inside the case. In many cases, simple steps you can carry out at home are enough to fix the problem. However, professional repair is sometimes necessary. It is also useful to know when a repair is no longer cost-effective and a replacement becomes the better option. That way, you can get back to enjoying your favourite music without interruption.

FAQs

How Do I Fix My Earbuds When One Is Not Working?

There are many reasons why either the left or right earbud may not be charging. Dirty or blocked charging contacts can prevent a proper electrical connection. Additionally, firmware issues can affect the operation of one or both earbuds. It is worth checking all the possible causes outlined in this article to identify the root of the problem.

Why Are My soundcore Earbuds Not Charging?

There are several possible reasons why your soundcore earbuds with active noise cancellation may not be charging:

  • Check that the charging contacts on both the earbuds and the case are clean.
  • Ensure the case has sufficient charge and that the charging cable is functioning properly.
  • A firmware update may be needed — check for available updates in the soundcore app.
  • If the issue persists, contact soundcore customer support.

Can I Charge the Case Without the Earbuds Inside?

Yes, you can charge the case without the earbuds placed inside it. The case operates independently and charges its internal battery when connected to a power source. This is a good way to ensure the case is fully charged before inserting your earbuds. It does not have any negative effect on their operation.