recall form

Customer Information

Please enter your name and contact information. We will be using it to process your request and contact you, if necessary.

Name*

Phone Number

Email*

Address1*

City*

Zip Code*

Country*

Product Information

Please enter your name and contact information. We will be using it to process your request and contact you, if necessary.

Quantity*

Product Model*

Serial Number*

Purchase Channel

Date Purchased*

Order Number*

Attachments

As part of the program, you will need to submit proof of purchase. This is required for all submissions. All attachments should be no more than 10 MB.

To select and upload multiple files:

· On Windows, hold the Control (CTRL) key and click on each file you want to select.
· On MacOS, hold the Command (⌘) key and click on each file you want to select.
· On iOS tap on each file you want to select.
· On Android tap and hold on each file you want to select.

Upload Proof of Purchase (Maximum 10MB)*

Preferred Solution

Your Feedback

Submit Your Request

Before you submit your request, please look over your form and ensure that:

· You have filled out all of your information correctly.
· You have uploaded proof of purchase.

Once you have verified everything, click the Submit button below.

1. I acknowledge that soundcore is conducting a recall of its Anker soundcore Bluetooth Speaker. I am fully aware of the potential risks associated with the use of the product subject to recall and understand that it must be immediately powered off and will no longer be used.

2. I will dispose of the product safely in accordance with the information and guidance that soundcore will supply to ensure that potential safety risks are minimized to the greatest extent possible.