Q20 (Refurbished)
Experience Immersive Listening with Hybrid ANC and Hi-Res Audio
- HI-Res Audio: Balanced mid-range tones, crystal-clear highs, and our exclusive BassUp technology with 40 mm audio drivers for deep, intense Hi-Res sound reproduction. Even frequencies of up to 40 kHz are covered.
- Active Noise Cancellation: Effectively reduces up to 90% of all external noise, such as cars and planes, thanks to its 4 built-in high-sensitivity ANC microphones - ideal for music while travelling or in noisy environments!
- More Bass: Our exclusive BassUp technology analyses the sound profile in real time and automatically increases low frequencies by 43%. Hear more - feel more!
- Non-Stop Music: Enjoy 30 hours of wireless playback time in ANC mode or even 60 hours of play time in standard mode! And when you’re in a hurry, your headphones will be charged for 4 hours of music within 5 minutes!
- Comfort Comes First: The Q20 headphones' velvety soft foam ear pads, integrated in soft leather, give you flexible comfort while the headband's swivel joints find the ideal position for your head shape.
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TCO Certified: For Better Sustainability.
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- HI-Res Audio: Balanced mid-range tones, crystal-clear highs, and our exclusive BassUp technology with 40 mm audio drivers for deep, intense Hi-Res sound reproduction. Even frequencies of up to 40 kHz are covered.
- Active Noise Cancellation: Effectively reduces up to 90% of all external noise, such as cars and planes, thanks to its 4 built-in high-sensitivity ANC microphones - ideal for music while travelling or in noisy environments!
- More Bass: Our exclusive BassUp technology analyses the sound profile in real time and automatically increases low frequencies by 43%. Hear more - feel more!
- Non-Stop Music: Enjoy 30 hours of wireless playback time in ANC mode or even 60 hours of play time in standard mode! And when you’re in a hurry, your headphones will be charged for 4 hours of music within 5 minutes!
- Comfort Comes First: The Q20 headphones' velvety soft foam ear pads, integrated in soft leather, give you flexible comfort while the headband's swivel joints find the ideal position for your head shape.
-
TCO Certified: For Better Sustainability.
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Q20 (Refurbished)
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Hi-Res Audio
Hear songs in the way they’re supposed to be with Life Q20’s certified Hi-Res Audio. The custom 40 mm dynamic drivers reproduce music with rich details and extraordinary clarity for a heightened listening experience.
Hybrid Active Noise Cancellation
Life Q20 active noise cancelling Bluetooth headphones are engineered with internal and external microphones to cancel out an extended range of low and mid-frequency noises such as airplane engines and traffic.
BassUp Technology
Our exclusive technology uses a customized algorithm to perform real-time analysis on your music and intensify the low frequencies for hard-hitting beats.
Crystal-Clear Calls
Life Q20’s microphone enhances voice pick-up to ensure you sound crystal clear to the other end.
Bluetooth 5
Get an ultra-fast and virtually unbreakable connection between Life Q20 Bluetooth headphones and your mobile device. Compatible with smartphones, tablets, laptop computers, and more.
Accessories
In the box you’ll find a travel pouch to conveniently store Life Q20 Bluetooth headphones in, a 3.5 mm AUX cable to keep the music playing when you’re low on battery, and a Micro USB cable to charge them with.
FAQ
Documents & Drivers
Can I use Life Q20 when charging?
No. Life Q20 will turn off while charging to ensure optimal battery life and safety.
Can I still use Life Q20 when the battery runs out?
Yes, you can use them in wired mode.
How long does it take to fully charge Life Q20?
About 3 hours.
How do I activate noise cancellation mode?
Hold the NC button for 1 second to turn it on. A green light will illuminate.
Hold the NC button again until it turns off.
Hold the NC button again until it turns off.
How do I reset Life Q20?
1. Plug into the power supply.
2. Hold the Power and Volume+ buttons for 5 seconds. You will see a purple light flash twice.
2. Hold the Power and Volume+ buttons for 5 seconds. You will see a purple light flash twice.
How do I activate BassUp?
1. Double press the play button to turn it on or off.
2. If in AUX mode, turn on noise cancellation first, then double press the play button to turn BassUp on or off.
2. If in AUX mode, turn on noise cancellation first, then double press the play button to turn BassUp on or off.
How do I connect Life Q20 to another device?
Life Q20 will automatically connect to the last paired device when turned on. If you would like to pair it with a different device, use one of the following methods:
- Turn off the Bluetooth on the device you were connected to make them enter pairing mode. Then connect to the second device.
- If you prefer not to turn off Bluetooth on the first device, double press the power button to make the headphones re-enter pairing mode, and find Life Q20 in the second device's list of available Bluetooth devices.
- Turn off the Bluetooth on the device you were connected to make them enter pairing mode. Then connect to the second device.
- If you prefer not to turn off Bluetooth on the first device, double press the power button to make the headphones re-enter pairing mode, and find Life Q20 in the second device's list of available Bluetooth devices.
What should I do if Life Q20 disconnects while in use?
- Make sure that the distance between Life Q20 and the device they're connected to is no greater than 40 feet (12 meters).
- Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
- Reset your Bluetooth connection by turning off your device's Bluetooth for at least 10 seconds, then turn back on.
- Reset Life Q20 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
- Try to connect to another device to see if any difference.
- Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
- Reset your Bluetooth connection by turning off your device's Bluetooth for at least 10 seconds, then turn back on.
- Reset Life Q20 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
- Try to connect to another device to see if any difference.
What should I do if there is sound only playing from one side?
Try to reset the headphones. See "How do I reset Life Q20?"
If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
Will Life Q20 turn off automatically?
Yes, Life Q20 will automatically turn off after 2 minutes when they are disconnected from a Bluetooth device. However, if noise cancellation is turned on, they will not turn off automatically.
What Bluetooth Codes does Life Q20 support?
Life Q20 support SBC and AAC.
How do I safely dispose of the battery in the headphones or charging case?
The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers. You are welcomed to contact us at service@soundcore.com if you have any questions.
